WordPress Website Maintenance Plans

Foxie will maintain your WordPress Website so you can focus on your core business.

Don’t worry about updating your WordPress website, or updating those pesky plugins that could make your website crash. We have you covered with our bullet-proof maintenance plans that close the backdoor loopholes that hackers use to get into your website.

Get Access to iThemes Security Pro, Backup Buddy, Short Pixel image optimisation and Media Cleaner Pro as part of your plan.

We partner with iThemes to provide you with premium WordPress security to your website! Get started with our Business class or Business class pro and we’ll implement the plugin (worth $300) and optimize it for your website to give you the best possible coverage.

If you have two or more websites, you get 20% for the second and any subsequent maintenance plans.

If you already have hosting with us, take another 10% the final discounted price.

Basic maintenance

Suits smaller websites and business start-ups.
Weekly theme & plugin updates
We backup your site before and after every major edit, and download a copy to our secure drives for your safety.
Theme & Plugin Updates
Fast website restore (when down)

$40 per month
Billed yearly

Business class maintenance

Suits medium size websites and eCommerce websites
Weekly theme & plugin updates
Premium security & optimisation plugins
We backup your site before and after every major edit, and download a copy to our secure drives for your safety.
Fast website restore (when down)
Speed optimization
Up to 1.000 images optimised per month.

$90 per month
Billed yearly

Business pro maintenance

Suits larger size websites, eCommerce websites, complex websites such as membership sites
Daily theme & plugin updates
Premium security & optimisation plugins
We backup your site before and after every major edit, and download a copy to our secure drives for your safety
24/7 Uptime & security monitoring
Malware protection
Fast website restore (when down)
Same day support response time
Priority support
Complete malware removal
Speed optimization
Up to 2,500 images optimised per month.

$120 per month
Billed yearly

Customer loyalty discounts for multiple websites and customers using our hosting

All plans are priced for one website, additional websites get a 20% discount on any extra website per customer.

10% additional discount (off the final discounted price) for all customers that use our hosting.

All our hosting plans include daily backups and all new hosting accounts that we build come with SSL as a standard.

Dozens of businesses trust Foxie Web Design.

You can read our testimonials to see how we’ve helped many Australian businesses.

We’re always available to answer questions, troubleshoot problems, and give you advice on how to grow your website.

Frequently asked questions

Why would somebody hack my site, I’m not that big?

Hackers usually don’t choose which site they will hack.

A minority of hackers may target specific business or government websites for the challenge, in most cases hackers use scripts that search websites for known vulnerabilities.

“Over the past three years, more than 3/4 of websites scanned contained unpatched vulnerabilities,” according to this Symantec study, “one in seven (15 %) of which were deemed critical in 2015.”

Small businesses can be vulnerable targets because often they don’t make security a priority.

Does it matter what hosting provider I’m using?

We can work with any WordPress site regardless of the hosting provider. We understand different websites have different requirements and budgets.

If you’d like to upgrade your hosting, we supply premium business class hosting in Sydney and you will get 10% discount on your maintenance and SEO plans.

Do you manage WooCommerce websites?

Yes, all types of WordPress websites are included in our plan, however you must purchase the Business class maintenance plan or Business professional plan for any WooCommerce support.

Why does my website need maintenance?

WordPress websites, just like your computer or mobile phone, should be updated and backed up regularly. Updates improve performance and security which in turn help with the customer experience and your SEO.

Because WordPress is so popular (one in three websites on the internet), it is constantly being attacked by hackers who want to steal passwords and private information, use your website as  spam server or mine cryptocurrency and grind your website down to a halt. When WordPress developers find these weaknesses, they update them. You will help keep your website safe from cyber attacks by keeping all your WordPress core and software up-to-date.

What kind of tasks are NOT covered by the maintenance plans?

Custom plugin development, search engine optimization services or search marketing services, custom coding modifications/troubleshooting, logo creation, eCommerce or membership implementations, website redesign, new page creation, content creation or media creation, image research, custom theme development

Multisite websites are not supported.

Maintenance does not include fixing custom code, that would need to be quoted on a case by case basis.

Can’t I just update WordPress myself?

Yes you can, but updating WordPress is often more than just pressing the update button. Occassionally when you do this something will break, and unless you have the expertise to fix the bugs or restore a website, you are left with a broken website. Additionally, the software we use to provide security, back-ups and optimisation are all professionally licensed, so you would still need to buy the software licenses separately if you do the maintenance yourself to the same standard as we provide.

What happens if the website goes down?

We take full responsibility for any problems caused by us during software updating and we will fix any problems at no extra cost.
If we find any incompatibilities with plugins or themes, we will try to fix them. If that’s not possible, then we will try to find alternative solutions.
If all else fails, we will restore the site and contact the software developer on your behalf to try to resolve the issues.
While we can’t be held responsible for lost income, we will do our best to keep you satisfied.