Privacy Policy for Foxie Web Design

Last Updated: 17 August 2025

1. Our Commitment to Your Privacy

Foxie Web Design (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://foxiewebdesign.com/, and use our services.

2. What is Personal Information and Why Do We Collect It?

Personal Information is information or an opinion that identifies an individual. The types of Personal Information we may collect include:

  • Contact Information: Your name, address, email address, and phone number.

  • Business Information: Your business name, ABN, and details about your business operations relevant to the services we provide.

  • Financial Information: Payment and billing information required for processing transactions.

  • Technical Data: Your IP address, browser type, operating system, and information about your use of our website (collected via cookies and analytics).

  • Communications: Any information you provide when you contact us via email, phone, or our website’s contact forms.

We collect your Personal Information for the primary purpose of providing our services to you. This includes understanding your needs, delivering web design and marketing services, providing client support, and informing you of our offerings.

3. How We Collect Your Personal Information

We collect Personal Information in several ways, including:

  • Directly from you when you fill out a form on our website, email us, or speak to us over the phone.

  • Through your use of our website, via cookies and other tracking technologies.

  • From publicly available sources, such as your business website or social media profiles.

  • From third parties, such as referrals from existing clients.

4. Use of Your Personal Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services.

  • Process transactions and send you related information, including confirmations and invoices.

  • Communicate with you, respond to your comments and questions, and provide customer service.

  • Send you marketing and promotional communications. You may opt-out of receiving these communications at any time.

  • Improve our website, services, and marketing efforts.

  • Maintain the security of our website and services.

5. Disclosure of Your Personal Information

Your Personal Information may be disclosed in a number of circumstances, including the following:

  • Third-Party Service Providers: We may share your information with third parties who perform services for us or on our behalf, such as web hosting, payment processing, and email delivery.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

  • Business Transfers: In the event of a merger, sale, or asset transfer, your information may be transferred to the new entity.

We will not sell, rent, or trade your Personal Information to any third party for marketing purposes without your consent.

6. Security of Your Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, and unauthorized access, modification, or disclosure. We use a range of technical and administrative security measures to safeguard your information. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it.

7. Access to Your Personal Information

You have the right to access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. In order to protect your Personal Information, we may require identification from you before releasing the requested information.

8. Cookies and Tracking Technologies

We use cookies to help us understand how our website is used and to improve your user experience. Cookies are small data files stored on your browser by a website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us, details below.